These payment terms & conditions (“Terms & Conditions”) govern the use of payment services provided by TRIPATHAGA TEXTILES to users who make purchases through our e-commerce website Royalally.in. By making payment through the Website, you agree to the following Terms & Conditions:
Payment Methods:
We accept payment through various methods such as Debit/Credit Cards, Net Banking, UPI. The payment method available to the user is determined by their location and order history.
Payment Processing:
Once an order is placed, the payment is processed and authorized by the payment gateway. The Company does not store any card or bank account details of the user.
Payment Information:
By using our payment services, you acknowledge and agree that we may disclose your personal information such as name, billing address, email address and transaction history to third-party payment processors solely for the purpose of completing the payment transaction.
Transaction Fees:
The Company does not charge any transaction fees to users for making payment through the Website. However, transaction fees charged by payment gateway providers may apply.
Refunds:
In the event that the user is not satisfied with the purchased item or if the item is damaged or defective, the user can initiate a refund within the specified period. Refunds may take up to 7-14 working days to process and will be credited to the original payment method.
Cancellation:
Orders can be cancelled by the user before it is shipped. After the order is shipped, the user may return the item in accordance with our return policy.
Disputes and Chargebacks:
In the event of a dispute or chargeback initiated by the user, the Company reserves the right to use any available user information to contest such dispute or chargeback. The decision of the payment gateway provider or banking institution will be final.
Fraud Prevention:
The Company employs several fraud prevention measures to protect the users and the platform against fraudulent activities. In the event that a payment transaction is found to be fraudulent, the Company reserves the right to cancel the transaction and take appropriate action.
Changes to Terms & Conditions:
The Company reserves the right to modify these Terms & Conditions at any time without prior notice. Users are encouraged to review the Terms & Conditions periodically for any changes.
Contact Us:
If you have any questions or concerns about these Terms & Conditions or the payment services provided by the Company, please contact us at +91-9692201063.
By making a payment through the Website, you acknowledge that you have read, understood and agree to the above Terms & Conditions.